SHIPPING
  • We offer free shipping to orders placed in UAE, KSA & Kuwait.
  • We ask for 1-2 days of processing and handling time for orders.
  • Delivery time is between 1-5 business days for purchases, and tracking number will be shared on dispatch.
  • Any pre-order is subject to its own timetable, available on the product page

RETURNS
  • Contact us at hey@gameon.store for a refund or replacement.
  • Return everything received (box, catalog, accessories).
  • Missing items will require payment for the percentage of missing accessories.
  • GAMEON team will respond within 24 hours or the next business day.
  • DOA products must be reported within 7 days of purchase.
  • GAMEON Store will provide a brand-new replacement and cover freight charges both ways.

GAMEON team will reach out to you within 24 hours or the next business day and will require you to fill out the Return Merchandise Authorization - RMA report or copy of the same email. Make sure to print and place it inside your return shipment.
If the purchase was made from our GAMEON website - upon approval of the return, please ship the unit safely with your RMA form inside the shipment to our return center below. Shipping charges will be covered by GAMEON on both ends.
If purchased from a reseller - return item to the reseller, and they will contact the GAMEON team and handle the return.

FOURTEEN (14) DAYS RETURN POLICY
  • If not satisfied with the purchased merchandise, returns are accepted within 7 days of purchase.
  • Contact hey@gameon.store for refund or replacement.
  • Return everything received (box, catalog, accessories).
  • Missing items will require payment for the percentage of missing accessories.
  • GAMEON team will respond within 24 hours or the next business day.
  • Customer will be responsible for covering the delivery charges.